11 Causes for IPTV not Working on Streaming Devices: How to Solve Them

IPTV not Working

IPTV is a well-known streaming service that uses the internet to stream its content. You can stream movies, TV shows, live TV channels, and more on IPTV. Although IPTV is a good service, there are a lot of cases where it may not be working properly. It may be because of high traffic, overheating, or low internet speed, which causes your IPTV to suffer from buffering, a blank screen, and more. This is why you need to know how to solve IPTV not working and to know that read the methods below:

Table of Contents

Causes for IPTV not Working

There are a lot of issues reasonable for your IPTV not working. Few so know how to solve the problem you are facing using the methods available below:

Installation and Updates Issues

IPTVs can be installed on your device directly from the Play Store or from third-party developers. When installing these apps, you might encounter some problems.


  • There might be a problem with the IPTV you have downloaded

Access or Login Issues

Everyone might have faced Login issues when using IPTV. You may end up with unauthorized access issue.


  • The IPTV server is down
  • Bad internet connection
  • Your username and password are not working
  • Too many users are logging in at the same time

Blank Screen Issues

When you are streaming something on your IPTV, like TV shows or movies, and suddenly the screen goes blank without any video output. There are times when the screen goes blank, but the voice does not stop.


  • High traffic on the IPTV
  • The IPTV version that you are using is outdated

Loading or Buffering Issues

Buffering or loading issues are one of the most common problems in IPTV. The IPTV takes a longer time to load the contents. This may make you fed up with streaming content.



  • Low internet speed
  • Problem with the server
  • Too much traffic on the IPTV

Internet Connection Issues

As you know, to stream IPTV, you need an internet connection. Without the internet, you won’t be able to stream it. To stream IPTV content in good quality and without any interruption in between, you need good internet speed.


  • Bad internet connection speed
  • Problem with your Router

Processor Issues

In order to run IPTV on devices like PC, Smart TVs, and more, you need to make sure that they have good processors. Otherwise, it will cause problems like lagging of the screen, overheating, and more.


  • Weak processors(low storage capacity, low RAM, low ROM)
  • Overheating

Crashing Issues

Sometimes your IPTV crashes when streaming live TV channels on IPTV. You will get a frozen screen instead of streaming.


  • A lot of users are logging into the IPTV
  • Using the IPTV for a long time

Audio Issues

When streaming content on IPTV, you might encounter some Audio Issues. Like, the audio stops, but the video is still playing, lag between the audio and video.


  • Too much data to process
  • Compatibility issue

Playback Failed or No Streams Issue

There are times when you get errors like ‘Playback failed’ or ‘Stream unavailable’ when streaming IPTV.


  • IPTV servers are down
  • ISP(Internet Service Provider) blocked the IPTV service

IPTV Service Quality Issues

The quality of IPTV service when streaming videos is quite low.


  • A lot of users using the IPTV at the same time
  • A small number of servers or the servers are not up to date

Video Issues

When streaming movies, TV shows, and other videos on IPTV, sometimes you might encounter issues where the video stops playing, the video gets blurred, or when you start streaming a new video, you get an error like Video format is not supported. The reason for this issue could be Compatibility issues.

Video format not supported - IPTV not working

Different Methods to Solve IPTV not Working

The solutions for IPTV not working conditions are the basic troubleshooting actions. You have to perform these actions one by one to resolve the streaming problem.



When using IPTV, make sure that you have enabled your VPN. This way, you can not only protect your data and privacy but also remain anonymous. VPN is a must for streaming IPTV since few IPTV may contain illegal content. It is also helpful in unblocking geo-restrictions and can be used to bypass ISP blocks.

Internet Connection

Check whether there is a problem with your internet connection. If the internet connection is slow, then try keeping your device and Wi-Fi close to each other. If your internet is not working properly, then check whether the problem is with the router. You have to repair the router when there is an issue.

bad Internet connection - IPTV not working

Uninstall and Reinstall the IPTV App

There are times when the IPTV you have installed is faulty or the IPTV is not working properly. It is in these cases that you need to uninstall the IPTV app from your device and reinstall the app. This time, when you are reinstalling the app, make sure that there is no problem with it.

Clear Cache

If there is a large amount of cache data on your app, it can cause the IPTV to not work properly. So, you need to clear the cache data regularly.

You have to go to the Manage Install Applications in the Firestick to clear cache data on FireStick. Go to Settings > Applications > Manage Install Applications > Select the IPTV App > Clear Cache > Clear Data.

Select Clear Cache

To clear cache data on Android devices, go to Settings > Storage > Apps entry > Choose the app > Clear Cache.

If you want to clear the cache on Smart TV, go to Settings > Application Manager > Select the app > Clear Cache.

Other Problem Solving Methods

  • Wait for at least a few minutes to a few hours, as the amount of time varies depending on how much traffic the IPTV gets. After that, try logging back in.
  • Check whether the details you have given in the login section, like the Email id, Password, and M3U URL, are correct.
  • If there is a problem with the host’s server, then the amount of time it takes to repair it will vary based on the damage to the server. Normally it would not take about 2 – 6 hours.
  • If there is a new version of the IPTV app is available, then update your IPTV to the new version.
  • Try reducing the amount of time spent using the IPTV as this will reduce the heat released by the IPTV.
  • When downloading an IPTV, make sure that there is no problem with the apk file. This way, when updating them in the future, you won’t have any problems.
  • Restart the IPTV app, and this will solve some basic problems.
  • If the audio doesn’t work, go to Player settings and change the Audio settings or reset them.
  • To stream the IPTV without any buffering and at high quality, you need a minimum of 20Mbps speed.
  • Upgrade your servers so that even when you get more users. the servers won’t struggle
  • Check whether your device has a lot of ventilation holes so that the device won’t easily overheat.
  • Make sure that the device in which you are using the IPTV has good storage capacity, 3 GB RAM, and 16GB ROM.
  • If there is a problem with your video, go to Software decoder on Player settings and checkmark “OpenGL”. Make sure that HW(Hardware acceleration circle) is blinking in white color and restart the video.
  • You can also change the format to HLS in settings to solve the video problem.

Hence, you can solve any of the IPTV not working issues using the troubleshooting solutions. After resolving the problem, you can stream live TV channels, movies, and series seamlessly. If you have any problems with the above guide, please mention them in the comments below.