Smart IPTV Player supports M3U URL to stream any IPTV Provider’s TV channels and on-demand content. This simple IPTV Player provides premium streaming features for a one-time activation price of €5.49. It is possible for any IPTV to get into issues while streaming. Smart IPTV is no exception from the not working issues. These issues might disturb your streaming experience, but you can resolve the Smart IPTV not working easily with the troubleshooting fixes below.
How to Fix Smart IPTV Not Working
If an app is not working, you can fix it easily. But, it is not so in the case of IPTV. The users will find it hard to fix the issue. Apart from not working, you may also face login issues, a black or frozen screen, or audio issues. The possible issues of Smart IPTV have been discussed along with solutions.
Smart IPTV Not Loading
If no content is loading or when you experience buffering while streaming, it is mainly due to the poor internet connection.
Reasons
- Poor internet connection
Solutions
If you find the Smart IPTV bearing a long time to load contents, there might be an issue with the internet connection.
Check the Internet Connection
Make sure that you are receiving enough internet bandwidth. For loading movies and TV shows properly, your device must possess at least 5 Mbps internet bandwidth. You can check your internet status by entering your device settings. On the Network Status page, you can see the complete e details of your internet connection.
Connect to Different Internet Connections
If you doubt that your internet connection might have some bugs, try to connect your device to a different internet connection. If you have connected to a wireless connection before, try connecting to a wired connection. In fact, the wired ethernet connection can be more effective than the wireless connection.
Reset your Wifi
If you reset your wifi connection, all the minor issues in streaming will clear immediately. Moreover, your internet connection will boost up and might increase its speed. You can also do this within your device settings. On the other hand, if you are using a router or hotspot, unplug it and wait for some time.
Plug it back into the relevant port and connect it to your device. Now, check whether the Smart IPTV is working well enough or not.
Smart IPTV Audio and Video Not Loading
If you cannot hear the audio or when the video is not loading on your IPTV, there might be some issues with your Smart IPTV app.
Reasons
- App Issues
- Muted Audio
- Internet Issues
Solutions
You can fix those solutions using these troubleshooting methods.
Check for the Muted Audio
By mistake, you would have muted the audio or decreased the volume to the lowest level. Increase the volume using your remote or with the physical buttons and check whether you can hear the audio or not.
Check the Internet Connection
The internet connection can also make the video not load properly. Every device must receive 5 Mbps and above internet bandwidth to stream all the videos at an average level. If not, try to boost your internet connection and check whether the issue is repeating or not.
Look for the System Requirments
If you still get the issue, check the system requirements of the Smart IPTV app. The device that you installed this IPTV must meet at least a minimum system requirement to load the content seamlessly. If the issue still persists, contact the Smart IPTV support team through the website.
Smart IPTV Black / White Screen Issues
The black screen is often called the screen of death. You will see a black or white screen when there are issues with the Smart IPTV app. This black screen could be annoying while streaming movies or series.
Reasons
- Insufficient Space
- Corrupted Caches
Solutions
The easiest way to clear this issue is by clearing the app cache and removing unwanted files from your device.
Clear the Smart IPTV Storage & Cache
You must clear all the unwanted cache files once in two months. Otherwise, the bugs and malware available in those files may affect your device. Enter your device settings, search for the Smart IPTV app, and clear its cache memory.
Free up Device Space
If your device does not have enough space for the Smart IPTV to fit in, the app might not respond and shows a black or white blank screen. Moreover, delete all the unwanted applications and files you aren’t accessing it for a long time. Also, remove the applications that are causing troubles on your device.
Update Smart IPTV
If the Smart IPTV app is not updated regularly, users might face some streaming difficulties. So, we recommend users update all the applications on their devices from time to time. Most streaming devices have an auto-update feature that users can enable. Moreover, users can update the app manually from its settings.
Smart IPTV Login Issues
Log-in issues are inevitable in IPTV streaming. Sometimes, people used to enter the wrong credentials leading to this issue.
Reasons
- Invalid login credentials
- The account is disabled or removed
- Issues with your internet connection
Solutions
If you are facing this issue, you can use these troubleshooting steps to solve it.
Re-login into your Account
If you cannot log in to your account, exit the app immediately. Wait for some time and try to log in to your IPTV provider account again. Users are susceptible to making errors when providing account information. When entering these credentials, you must be cautious. To avoid these problems, we advise users to copy and paste these details. Also, you have to check the number of devices connected to this account. There is a specific simultaneous streaming for each IPTV.
Check if the Account is still Active
Make sure that your Smart IPTV account is still in activation because there is a chance that you might have removed or disabled your account by mistake. If so, register once again and try to stream the content again.
Reboot your Internet Connection
As already said, you can reboot your internet connection by resetting your modem or router. By this, there is a chance that the issue might get resolved.
Smart IPTV is Not Opening
This issue can happen if there are any cache files or issues with your Smart IPTV app.
Reasons
- Compatibility issues
- Corrupted Cache files
- Issues within the app itself
Solutions
If your Smart IPTV is not opening, you can use these steps to clear the issue.
Check for Smart IPTV App Version
There is a chance that you might have downloaded the wrong version of the app. If so, that wrong version might not be compatible with your device’s operating system. In this case, uninstall the app and install the current version.
Clear Smart IPTV App Cache
The cache memories created through this app might contain bugs and malware. So, it is better to clear the cache memory frequently. If you don’t want to get this issue, alter your cookies and cache preference on your device. If you change them, the cookies and cache files that you don’t prefer will not store on your device.
Reinstall Smart IPTV App
If you cannot even access any option or the app fails to respond to the commands, reinstalling is the better way to clear the issue. There is no need to delete your account. Just uninstall the app and install the Smart IPTV application which is in the current version. Now, check whether the app is opening and ready to stream. If so, sign in with the same credentials and continue watching where you left off.
Smart IPTV Features Not Working
Issues on your device or the internet connection might create this issue.
Reasons
- Outdated Device Software
- Bugs or Malware
- Poor internet connection
Solutions
You can try these troubleshooting steps if the Smart IPTV options and features are not working as intended.
Update your Device
When the features are not working well on your device, outdated software might also be one of the reasons. All streaming devices release updates regularly. Once the updates are released, you must download and install them on your device. If you fail to update your device at the right time, IPTVs and the installed applications will not work well. Also, you need to update the Smart IPTV app.
Certain features like premium packages, streaming quality, and so on will vary based on the version of your device’s operating system. So, you must update it.
Install an Antivirus
If you doubt that your IPTV might be affected by some bugs, install an antivirus on your device. A device like Samsung will have an in-built antivirus. If not, you can install it from the app stores available on your device.
On installing the antivirus, you can easily prevent malware from causing damage to your device and the installed applications.
Restart Wifi
If the notifications are not working on Smart IPTV, your device might be undergoing a buggy internet connection. As a result, you have to get into the app each and every time to know about the updates. If so, you have to reset your internet connection using the above-explained steps.
So, these are fixes for the issues that you face on the Smart IPTV. Some people might resolve the issue by following a few steps. Some might take a long time to resolve it. The only main thing is, finding the source of the issue. Once you find it, you can solve all the problems easily. If you still cannot clear any issues, ping us in the comment section.
FAQ
If you can’t fix the Smart IPTV app, you can use other IPTV players like GSE Smart IPTV Pro, IPTV Smart Purple Player, and OTT Player.