How to Fix The Crew IPTV Not Working Issue

The Crew IPTV is a service provider available as a Kodi add-on. It contains a huge collection of channels in various genres at a premium price. This IPTV comes with Real-Debroid integration and supports Trakt TV to sync media content in the Kodi app. Also, you can stream the content in HD and 4K streaming quality. However, it is common for IPTVs (i.e. Crew IPTV) to get into issues while streaming. These issues ruin the streaming experience of the user. For that reason, we have come up with some troubleshooting steps to resolve the not working issue on Crew IPTV.

How to Fix The Crew IPTV Not Working

If an app is not working, you can fix it easily. But, it is not so in the case of IPTV. The users will find it hard to fix the issue. Apart from not working, you may also face login issues, a black or frozen screen, or audio issues. The possible issues of The Crew IPTV have been discussed along with solutions.

The Crew IPTV Website Issues

IPTV websites may run into server problems, impacting high-speed streaming. Server problems are quite common among IPTV servers.

Reasons

• Issues with the IPTV server
• Heavy traffic on The Crew IPTV website

Solutions

If you face server or website issues, you can try these fixes to rectify them.

Check for the Server Issues

When the server is down for maintenance, The Crew IPTV Provider might not function properly. Then, users should wait for the servers to be back online after the developers fix these issues. You can access and play content from your providers only after the issue is fixed. It is possible to verify if the server is down or not through Downdetector. The server issue may happen when multiple users attempt to log in simultaneously.

The Crew IPTV Not Loading

If no content is loading or when you experience buffering while streaming, it is mainly due to the poor internet connection.

Reasons

• Poor internet connection

Solutions

If you find The Crew IPTV taking a long time to load contents, there might be an issue with the internet connection.

Check the Internet Connection

Make sure that you are receiving enough internet bandwidth. For loading movies and TV shows properly, your device must possess at least 5 Mbps internet bandwidth. You can check your internet status by entering your device settings. On the Network Status page, you can see the complete details of your internet connection.

Connect to Different Internet Connections

If you doubt that your internet connection might have some bugs, try to connect your device to a different internet connection. If you have connected to a wireless connection before, try connecting to a wired connection. In fact, the wired ethernet connection can be more effective than the wireless connection.

Reset your Wifi

If you reset your wifi connection, all the minor issues in streaming will clear immediately. Moreover, your internet connection will improve and might increase its speed. You can also do this within your device settings. On the other hand, if you are using a router or hotspot, unplug it and wait for some time.

Plug it back into the relevant port and connect it to your device. Now, check whether The Crew IPTV is working well enough or not.

The Crew IPTV Audio and Video Not Loading

If you cannot hear the audio or when the video is not loading on your IPTV, there might be some issues with your The Crew IPTV add-on on the Kodi app.

Reasons

• App Issues
• Muted Audio
• Internet Issues

Solutions

You can fix those solutions using these troubleshooting methods.

Check for the Muted Audio

By mistake, you would have muted the audio or decreased the volume to the lowest level. Increase the volume using your remote or with the physical buttons and check whether you can hear the audio or not.

Check the Internet Connection

The internet connection can also make the video not load properly. Every device must receive 5 Mbps and above internet bandwidth to stream all the videos at an average level. If not, try to boost your internet connection and check whether the issue is repeating or not.

Look for the System requirements

If you still get the issue, check the system requirements of The Crew IPTV add-on. The device that you installed this IPTV must meet at least a minimum system requirement to load the content seamlessly. If the issue still persists, contact The Crew IPTV support team through the website.

Disable Firewall or Antivirus Software

If you’re using a firewall or any antivirus software on your device, turn it off immediately to avoid the not-loading issue of Crew IPTV. Since it is a third-party app, you should accept some necessary permission to let it perform smoothly. However, make ensure to turn on the firewall or the antivirus once you close the IPTV app.

Make use of a VPN Connection

As IPTV is widespread and streams a lot of media content across the world, there is a high chance of getting interrupted by the geo-restriction issue. The region-locked content won’t allow you to access it from your native country. In such cases, you must use a VPN for IPTV with the Crew IPTV to bypass that restriction.

The Crew IPTV Black / White Screen Issues

The black screen is often called the screen of death. You will see a black or white screen when there are issues with The Crew IPTV add-on. This black screen could be annoying while streaming movies or series.

Reasons

• Insufficient Space
• Corrupted Caches

Solutions

The easiest way to clear this issue is by clearing the app cache and removing unwanted files from your device.

Clear The Crew IPTV Storage & Cache

You must clear all the unwanted cache files once in two months. Otherwise, the bugs and malware available in those files may affect your device. Enter your device settings, search for the Kodi app, and clear its cache memory.

Update The Crew IPTV

If the Kodi app is not updated regularly, users might face some streaming difficulties. So, we recommend users update all the applications on their devices from time to time. Most streaming devices have an auto-update feature that users can enable. Moreover, users can update the app manually from its settings.

The Crew IPTV Login Issues

Log-in issues are inevitable in IPTV streaming. Sometimes, people used to enter the wrong credentials leading to this issue.

Reasons

• Invalid login credentials
• The account is disabled or removed
• Issues with your internet connection

Solutions

If you are facing this issue, you can use these troubleshooting steps to solve it.

Re-login into your Account

If you cannot log in to your account, exit the app immediately. Wait for some time and try to log in to your IPTV Provider account again. Users are susceptible to making errors when providing account information. When entering these credentials, you must be cautious. To avoid these problems, we advise users to copy and paste these details. Also, you have to check the number of devices connected to this account. There is a specific simultaneous streaming for each IPTV.

Check if the Account is still Active

Make sure that your account is still in activation because there is a chance that you might have removed or disabled your account by mistake. If so, register once again and try to stream the content again.

Reboot your Internet Connection

As already said, you can reboot your internet connection by resetting your modem or router. By this, there is a chance that the issue might get resolved.

The Crew IPTV is Not Opening

This issue can happen if there are any cache files or issues with The Crew IPTV add-on.

Reasons

• Compatibility issues
• Corrupted Cache files
• Issues within the app itself

Solutions

If The Crew IPTV add-on is not opening, you can use these steps to clear the issue.

Check for The Crew IPTV App Version

There is a chance that you might have downloaded the wrong version of the app. If so, that wrong version might not be compatible with your device’s operating system. In this case, uninstall the app and install the current version.

Clear Kodi App Cache

The cache memories created through this app might contain bugs and malware. So, it is better to clear the cache memory frequently. If you don’t want to get this issue, alter your cookies and cache preferences on your device. If you change them, the cookies and cache files that you don’t prefer will not be stored on your device.

Reinstall Kodi App

If you cannot even access any option or the app fails to respond to the commands, reinstalling is the better way to clear the issue. There is no need to delete your account. Just uninstall the app and install the Kodi application which is in the current version. Now, check whether the app is opening and ready to stream. If so, sign in with the same credentials and continue watching where you left off.

The Crew IPTV Features Not Working

Issues on your device or the internet connection might create this issue.

Reasons

• Outdated Device Software
• Bugs or Malware
• Poor internet connection

Solutions

You can try these troubleshooting steps if The Crew IPTV options and features are not working as intended.

Update your Device

When the features are not working well on your device, outdated software might also be one of the reasons. All streaming devices release updates regularly. Once the updates are released, you must download and install them on your device. If you fail to update your device at the right time, IPTVs and the installed applications will not work well. Also, you need to update the Kodi app.

Certain features like premium packages, streaming quality, and so on will vary based on the version of your device’s operating system. So, you must update it.

Install an Antivirus

If you doubt that your IPTV might be affected by some bugs, install an antivirus on your device. A device like Samsung will have an in-built antivirus. If not, you can install it from the app stores available on your device.

On installing the antivirus, you can easily prevent malware from causing damage to your device and the installed applications.

Restart Wifi

If the notifications are not working on The Crew IPTV, your device might be undergoing a buggy internet connection. As a result, you have to get into the app each and every time to know about the updates. If so, you must reset your internet connection using the above-explained steps.

So, these are fixes for the issues that you face on The Crew IPTV. Some people might resolve the issue by following a few steps. Some might take a long time to resolve it. The only main thing is, finding the source of the issue. Once you find it, you can solve all the problems easily.

FAQ